Quick-service and Fast-casual restaurants have spread across the globe, and emerging markets are one of the fastest growing areas in the industry.
Opportunities & Challenges Faced by Restaurant Industry
Tailwinds
- Menu item innovation & diversity
- Explosion in sales channels
- Increased mobile and carryout orders
- Loyalty programs & customer insights
Headwinds
- Rising food costs
- Changing perceptions around health
- Drive-thru queues and operations
- Labor cost & deployment
Quick Service Restuarant Process Simulation Software
Quick Service Restaurant Dynamic Modeling and Simulation
The model executes dynamic behavior that is defined for each restaurant processes like order taking, cook calls, menu item production, meal assembly, equipment cooking cycles, crew tasks and more. Orders arrive at restaurant by customers walking in, cars in drive-through lanes, mobile app, or delivery services. Employees in various parts of the restaurant are assigned to job roles and perform various tasks in those areas. Simulation, when used for planning or assessment, can help with:
- Predicting behavior of your people, process and systems,
- Improving the efficiency of your operations,
- Validating the business plan for your new product rollout
- Winning credibility for your proposal by visually communicating to a wide range of stakeholders
The model integrates various components of a fast food restaurant, such as cooking, food preparation, front counter, drive through, dining area and ancillary functions like cleaning, closing and maintenance. The modeling environment is a to-scale representation of the building housing the restaurant and the individual areas and dining areas inside.
Simulation Answers Quick Service Restaurant Planning Questions
External Operations
- What is the impact of a drive-thru and its layout?
- What is the best way to manage mobile order pickup versus standard drive thru?
- Where should customers wait if orders get behind?
- Where is the actual bottlenecks?
Internal Operations
- What is the best deployment of these staff members across the restaurant and how should the deployment change throughout the day?
- What is the quantity and utilization of cooking equipment needed to support varying operating levels?
- What are the expected throughput, customer order-to-delivery times, and time spent waiting for food?
Traffic Flow
- Will adjusting entry and exit locations increase customer throughput?
- Does the parking lot handle the expected volume?
- Will simulating existing traffic data help make better operational decisions?
Our clients say
Again I wanted to pass on the praise that I have received over the model. The entire team here really appreciates the work that was put into this, and is excited about future developments as well. Here are comments from other team members “Looks amazing. Will blow people away.”, “Really appreciated the partnership on this project.”, “The model looks great!”, “Thank you both this is AWESOME! Shared with a few people this morning and very impactful.”
Production Kitchen Simulation
Thank you very much for your work. We are very impressed with how Mosimtec captured the nuances of our operations and generated insights for our new facility
Energy Infrastructure Manufacturing
This experience was so much better than our previous efforts with other consultants. We appreciate this partnership.
Pharma Manufacturing Simulation
The folks on my team and from the operations group at the plant are very impressed with the models and have asked for other models to assist them in understanding issues. Long story short, thank you very much for the help. Your help these past few weeks since I took the class in Virginia have been tremendously helpful and I truly appreciate your help.
Simulation Training for Pharma Client
The team is extremely impressed with your performance. We believe your participation is important to our success and our future migration to Simio.
Simulation Training for Defense Client
Thank you so much for turning this around so quickly and diving into a wild one [lot design]. These changes help so much in matching up what we see with the drone footage, and it reinforces the hypothesized potential that the right turn at the traffic light could bring. This helps me tremendously. Thank you so much!
Retail Lot Design
Don’t tell my family but this model [that MOSIMTEC built] might rival Christmas for me this year
Leading Fast-Food Chain
Using the simulation you guys helped us build on all our Industrial Engineers and expansion analysis, has added lots of credence/value to our discussions with our Customer and executive team in regards to benefits of capital and process changes!
Spirit Defence
Success here will be exported throughout the world, changing perceptions, pioneering and opening new markets and saving lives. -DroneAmerica.com
MIKE RICHARDS
Simulation starts where Statistics ends…