Fast food restaurants have spread across the globe, and emerging markets are one of the fastest growing areas in the industry.
Multiple Challenges Facing the Quick Service Restaurant Industry
- Rising food costs
- Economic recession
- Changing perceptions around health
- Drive-thru queues and operations
- Increased mobile and carryout orders
Quick Service Restuarant Process Simulation Software
Quick Service Restaurant Dynamic Modeling and Simulation
The model executes dynamic behavior that is defined for each of these components, including process delays, congestion, reliability, schedules and more.
Customers arrive at the restaurant either walking through the front door or in a car through a drive-through lane to place an order. Employees in various parts of the restaurant are assigned to job roles and perform various tasks in those areas.
Simulation, when used for planning or assessment, can help with:
- Predicting behavior of your people, process and systems,
- Improving the efficiency of your operations,
- Validating the business plan for your new product rollout
- Winning credibility for your proposal by visually communicating to a wide range of stakeholders
The model integrates various components of a fast food restaurant, such as cooking, food preparation, front counter, drive through, dining area and ancillary functions like cleaning, closing and maintenance.
The modelling environment is a to-scale representation of the building housing the restaurant and the individual areas and rooms inside
Simulation Answers Quick Service Restaurant Planning Questions
External Operations
- What is the impact of a drive-thru and its layout?
- What is the best way to manage mobile order pickup versus standard drive thru?
- Where should customers wait if orders get behind?
- Where is the actual bottlenecks?
Internal Operations
- What is the best deployment of these staff members across the restaurant and how should the deployment change throughout the day?
- What is the quantity and utilization of cooking equipment needed to support varying operating levels?
- What are the expected throughput, customer order-to-delivery times, and time spent waiting for food?
Traffic Flow
- Will adjusting entry and exit locations increase customer throughput?
- Does the parking lot handle the expected volume?
- Will simulating existing traffic data help make better operational decisions?
Our clients say
Success here will be exported throughout the world, changing perceptions, pioneering and opening new markets and saving lives. -DroneAmerica.com
MIKE RICHARDS
Simulation starts where Statistics ends…
BIG FOUR CONSULTING FIRM
Very hands on. You were very interactive and supportive of any questions that popped up during the course.
Pharmaceutical Automation Solutions Provider
The course provided a great overview of all the software as well as a good base to begin building models and refining our skills through repetition. It was exactly what I was looking for.
Deere & Company (John Deere)
We had a good time and learned a lot… Thanks for all your help.
National Institutes of Health (NIH)
Thank you guys for the extraordinary job! Very impressive.
Mining Corporation
Need to know what you are going to do, before you do what you are going to do.
Class I Rail Carrier
Commercial drones will change the way we do our jobs, improve our decision-making and save lives.
Jonathan Downey
Especially taking the variability into account… that’s phenomenal what you guys are doing.
Class I Rail Carrier
It’s the most advanced we’ve seen any customer.